Frequently asked questions

Below we have listed popular questions as asked by users of this website. If you don't find an answer here please use the form below or visit the contact us page.

1. Are there opportunities to transfer to other departments or across the Group?
2. Can I have my dividends paid directly into my bank or building society account?
3. Can I receive my AGM documents electronically?
4. Can I transfer all or some of my shares?
5. Can my dividends be reinvested and used to buy more shares?
6. Can you confirm the number of Provident Financial plc shares I hold?
7. Do I need to speak a foreign language to work in the International Division?
8. Do you have any family friendly policies?
9. Do you offer summer and holiday positions?
10. Do you offer year placements to fit with my University course?
11. Do you pay a bonus?
12. Do you pay overtime?
13. Does Provident Financial offer an Individual Savings Account (ISA)?
14. Does Provident Financial plc have a low cost dealing service?
15. Does the company have a policy of equal opportunity?
16. How can I contact Provident Financial investor relations?
17. How can I make an ethical financial investment?
18. How can I receive a copy of the Annual or Interim Report & Accounts
19. How do I buy/sell Provident Financial shares?
20. How do I find out more about Provident Financial’s Community Programme?
21. How do I obtain a duplicate dividend tax voucher?
22. How do I obtain historical share prices of Provident Financial shares, for the purpose of completing my tax return?
23. How many days will be in my holiday allowance?
24. I have changed my address; how do I notify you?
25. I have changed my name; what do I do?
26. I have more than one account, arising from inconsistencies in my name and/or address. To avoid duplicate mailings, can I amalgamate these accounts?
27. I have not received my dividend cheque. What should I do?
28. I reported a certificate missing but I have now found it. What should I do?
29. If I am unable to attend the AGM, can I appoint a proxy?
30. If I join the Internation Division do I have to relocate and what relocation support will I receive?
31. Is it possible to have a lost or invalid dividend cheque replaced?
32. Is Provident Financial an ethical investment?
33. Is Provident Financial simply a loan company?
34. Is the company stable for a long-term career?
35. Is there a glossary of financial terms available?
36. Is there the possibility to work flexitime?
37. The shareowner has died; what do I do?
38. What are doorstep loans?
39. What are Provident Financial’s businesses?
40. What are the common working hours?
41. What are the company values?
42. What are the key financial dates for Provident Financial in 2005?
43. What are the working hours, and do you offer flexible working to fit with my other commitments?
44. What benefits does the company offer?
45. What career prospects are there in the International Division?
46. What development opportunities are there in the Insurance Division?
47. What is an unsecured money lender?
48. What is corporate social responsibility?
49. What is direct lending?
50. What is home credit?
51. What is it like to work in the international environment of the International Division?
52. What is Provident Financial’s dividend policy?
53. What is Provident Financial’s strategy?
54. What is the ‘culture’ of the insurance division like?
55. What is the Company`s registered address?
56. What is the Company`s registered number?
57. What is the remuneration package like?
58. What is the stock/ticker symbol for Provident Financial?
59. What is the structure of the International Division
60. What is the working environment like?
61. What might a career in the insurance division involve?
62. What might I be doing in 5 years time if I joined Provident Financial?
63. What training is offered?
64. What types of roles do you offer in the International Division?
65. When does Provident Financial report its financial results?
66. When is the next dividend due?
67. When is the next Provident Financial AGM?
68. Where are Provident Financial’s shares listed?
69. Where can I find key financial information?
70. Where can I find out about Provident Financial’s approach to corporate responsibility?
71. Where can I find out about Provident Financial’s community involvement?
72. Where can I find out about the Competition Commission investigation
73. Where can I find out about the Consumer Credit Act 1974?
74. Where can I find out about the Consumer Credit Bill?
75. Where can I find out about the EU Directive?
76. Where can I find out when Provident Financial was founded?
77. Where can I find out who Provident Financial’s key people are?
78. Where can I find presentations made to investors?
79. Where can I find Stock Exchange announcements?
80. Where can I monitor the share price of Provident Financial?
81. Where does Provident Financial operate?
82. Which analysts cover Provident Financial plc?
83. Who are Provident Financial’s advisors?
84. Who are the Company`s Registrars?
85. Who is the person that I contact if I have lost my share certificate or have a query about dividends?
86. Why choose doorstep lending?
87. Why do home credit companies provide a home collection service?
88. Will I work as part of a team or independently and what support will I receive?
89. Will the company support me if I study for external qualifications?

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